Responsible Gaming
Gaming Should Be Entertainment
Live dealer casinos should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While playing can be enjoyable, it's important to remember that all casino games involve an element of chance, and the house always has a mathematical edge. Never gamble with money you cannot afford to lose.
Age Verification
Online gambling in Australia is strictly regulated and only available to individuals who are 18 years of age or older. It is illegal for anyone under this age to participate in online casino gaming. All licensed operators are required to verify the age and identity of their customers before allowing access to real-money gaming.
If you are under 18, please do not attempt to register or play on any gambling platform.
Warning Signs of Problem Gambling
If you notice any of the following signs in your own behaviour, it may be time to seek help:
- Chasing losses by gambling more money to recover what you've lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Lying to family, friends, or others about your gambling habits or losses
- Hiding gambling activity or bank statements from loved ones
- Neglecting work, study, or personal relationships due to gambling
- Feeling anxious, irritable, or restless when trying to stop or reduce gambling
- Using gambling as an escape from stress, depression, or other problems
- Borrowing money to fund gambling activities
- Gambling with money needed for essential expenses like rent, bills, or food
- Unsuccessful attempts to cut down or control gambling
Self-Help Tools and Responsible Gaming Features
Most reputable online casinos offer responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before stopping play
- Reality Checks: Receive periodic reminders during play sessions showing your balance and time spent
- Time Limits: Set automatic session timeouts to help manage your playing time
- Self-Exclusion: Temporarily or permanently ban yourself from accessing an operator's platform
- Account Closure: Permanently close your account if needed
We encourage you to use these tools when opening your account and to review your settings regularly.
Support and Help Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support:
Australia
- Gambling Help Online - Free, confidential counselling and support services
www.gamblinghelponline.org.au
Phone: 1800 858 858
United Kingdom
- GamCare - Free support and counselling for problem gambling
www.gamcare.org.uk - GamStop - National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council - Prevention and treatment resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling - Help and referrals to local treatment services
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Federal Centre for Health Education
www.bzga.de
If You Need Help, Reach Out Today
Problem gambling can affect anyone, regardless of age, background, or financial situation. If you're concerned about your gambling habits or those of someone you care about, please don't hesitate to contact one of the support organizations listed above. Help is confidential, free, and available 24/7.
Remember: seeking help is a sign of strength, not weakness. Recovery is possible, and support services are here to assist you every step of the way.